Privacy Policy
Effective Date: June 13, 2024
Introduction
Welcome to Home Nursing Services (the "App"), a mobile application developed and operated by MEDICARE ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
Information We Collect
Personal Information
When you use our App, we may collect the following personal information from you:
Name
Email Address
Phone Number
Home Address
Date of Birth
Medical History and Records
Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
Device Information: Information about your mobile device, including the device model, operating system, and unique device identifiers.
Usage Data: Information about how you use the App, including access times, pages viewed, and your interactions with the App.
Location Data: Information about your location, if you have granted us access to your device’s location services.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services.
To notify you about changes to our services.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To monitor the usage of our services.
To detect, prevent, and address technical issues.
To communicate with you, including sending you updates, newsletters, and other information that may be of interest to you.
To personalize and improve your experience with the App.
Sharing Your Information
We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers to perform tasks on our behalf and to assist us in providing the App.
With Healthcare Providers: We may share your medical information with healthcare providers involved in your care.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.